Contact Me To Answer Your Questions


Email

Contact me via email. You can use the form below or submit a ticket for support.

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Phone

Feel free to call me with your questions during office hours on 0116 3800 955.

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Client Chat

Live chat is available for my subscribers to ask for urgent help.

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Common Queries and Questions

1. What prices are your services?
Unfortunately there is no one size fits all solution to successful SEO. Apart from my fixed price SEO Checker service, all others are personalised for your business. Details can be found on my pricing page.
2. What is your refund policy?
I offer a full refund of all payments within 7 days. This excludes the SEO Checker which is an on-demand service and as such work will begin immediately. Once work has begun on a project a rate of £150.00 per day will be applied to any refund claim.
3. What payment methods do you accept?
Whether you pay monthly, annually or in advance, you can make payment for my services via BAC's and all major credit and debit cards securely. Unfortunately, I no longer accept personal or company cheques, sorry.
4. Do you guarantee the SEO results?
As an experienced professional, I would never guarantee your SEO results but I do offer an improvement guarantee. From day 1, my progress is measured by you and if there is no improvement, you pay nothing. More details can be found here.
I value your website as though it was my own. This is why I extend as much support (or as little) as you may need. You can reach me via ticket, phone, mobile and email when you need to.
6. What additional services are available?
I offer extensive website maintenance services that form the basis of my exclusive S.E.O. services covering both technical and content driven optimisation. I no longer offer web design and my hosting services are for SEO Clients only.