Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Categories

Folder Email FAQs (0)
Got a question about how to configure your email? Don't know your SMTP from FTP? Then this is the place to start. If you don't find an answer here, please feel free to submit a support ticket.
Folder Hosting FAQs (2)
Got a question about how to use your Hosting account? Don't know your FTP from SMTP? Then this is the place to start. If you don't find an answer here, please feel free to submit a support ticket.
Folder Webspace FAQs (2)
Got a question about how to use your Web space? Want some advice on how to manage your account? Then this is the place to start. If you don't find an answer here, please feel free to submit a support ticket.

Most Popular Articles

Article How to Raise a Support Ticket
To raise a support ticket, first you must open the billing control panel at http://www.itsold.co.uk/servicecentre/clientarea.php You will be...
Views: 137
Article Do I have FTP access to update my website 24 hours a day?
Yes, your website is available for you to update at any time, via your FTP client. You will need to login to your client area and view your web...
Views: 123
Article Payment Terms
We have been asked about our payment terms so we thought it may be of interest to more of you if we clarified the position. Here are the details;...
Views: 113
Article I have forgotten my Password?
If you have forgotten your password you will need to request a new password this can be done from the client area. 1. Go to the Client area URL:...
Views: 101